Time to time our office receives complaints about equipment purchased elsewhere.
We hear stories about imported backwash style shampoo units with plumbing connections not matching up to standard parts here in the USA and stories of pedicure spa systems that just stop working all together.
Today a customer called our office and complained they could not get any satisfaction with the importer of a pedicure unit and didn’t know what to do.
We feel bad for people in this situation and cannot stress that the cheapest price is not always the best price.
When you have a problem with equipment breaking down. The down time, finding and calling someone to repair it. Then waiting for parts to repair the problem.
A savings of a couple of hundred dollars really ends up costing you much more. Not counting your time, phone calls, the anxiety, cancelling and rescheduling staff and clients.
How will your staff and clientele view your choice of equipment? You try to maintain an image of quality to everyone who walks in your salon. Quality begins with the first and every choice you make there after.
Buying from a reputable full service distributor ensures customer service when you need it. Replacements, warranties, loaner equipment, stocked parts, 30 day money back guarantees all have value.
A full service distributor stays with you after the equipment sale. They want your on going business week after week, not just a one stop equipment deal.
Pricing is always better. They do not survive solely on salon furniture sales, they do it all and many do it very very well.
Look to a full service distributor for all of your salon needs. They are there to establish career long relationships. We have been servicing clients for over 70 years.
